Forum Discussion
Link to Rise 360 takes us to a blank page
Hello. Last Friday (2nd Feb) all Articulate 360 license holders at our company were suddenly unable to access the https://360.articulate.com/rise URL.
We can reach the Articulate 360 Dashboard (https://360.articulate.com/) and can navigate to the Review 360 (https://360.articulate.com/review) and Articulate 360 Training (https://training.articulate.com/videos) landing pages from there.
But there are major issues:
- When we click on the Rise 360 tab, we are taken to a blank screen. The page contents for https://360.articulate.com/rise don't load.
- When we click on a course under Review 360, it doesn't load.
- When we attempt to view a video under Articulate 360 Training, it doesn't play.
The IT team at my company have investigated the issue thoroughly over the past 7 days and have concluded the source of the issue is on the Articulate side.
Can you provide us with urgent assistance to resolve these issues please?
Thanks, Karl. Much appreciated. I have used that link and submitted a case.
We are experiencing the same issue, with Rise not loading just a blank space. Any updates?
I am experiencing the same issue where I can see my Review link courses but I can't get into RISE....it is just a blank page.
Hi CIBS and Susan! Are you still seeing a blank page in Rise?
