Forum Discussion
BlairPoulton-8f
4 years agoCommunity Member
LMS marking as complete
Hello everyone, we are having problems with Rise 360 lessons that are not marking as complete in LMS (SAP) when the learning user completes the course. we cannot seem to replicate the issue in Succe...
hazelB
4 years agoStaff
Hi Blair!
I'm sorry to hear that your Rise course is not marking as complete in your LMS. I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly a support case with your LMS provider to troubleshoot the issue. Please share your SCORM Cloud findings with them.
If the behavior is the same in SCORM Cloud and your LMS, please open a case with us.