Forum Discussion
EricJohnson-5cc
8 years agoCommunity Member
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
KatieRiggio
7 years agoStaff
Fantastic news, Tricia! Thanks for working with us in tackling this issue–a new world outside of the desktop awaits!
Update: After a second look, it sounds like the sync might be happening in a shared drive/network. While the files appear on the desktop/C: drive, the sync could still cause continued oddities. Disabling the sync when opening a Storyline file should help, though!
Hope that helps, and we're here if you need anything else!