Forum Discussion
EricJohnson-5cc
8 years agoCommunity Member
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
RenGomez
6 years agoStaff
Hi Anita,
Sorry to hear you’re running into the same issue. Do you have a file that is locked? If so, try renaming your file or importing your slides into another Storyline file.
We do recommend saving your file locally and then backing up to your network locations such as the cloud to avoid issues with files locking up and network latency.