Forum Discussion
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
Hello Linda!
I'm sorry this error frequently appears when working in Storyline 360. I understand that you're working on your local drive but are you using either Dropbox or OneDrive to back up your files. If so, there might be duplicates of your project with the same name, causing the error message.
If that isn't the case, I'd like our Support Engineers to step in and find the fix. Please use this link to connect with a Support Engineer.
