Forum Discussion
TiborMrt-2f9147
5 hours agoCommunity Member
Login issue: {"name":"AxiosError"}
Hi Everyone, I am getting this error {"name":"AxiosError"} since this morning when I try to log in. The desktop app logged me out and just did the usual "please sign in" thing (it happens), but...
LucianaPiazza
5 hours agoStaff
Hello TiborMrt-2f9147
Sorry to hear that you're having trouble accessing Articulate 360. We're not experiencing any service outages right now so there's a chance that the issue is isolated to your network or organization.
Please try the following troubleshooting steps to see if they help:
- Use a different browser to access Articulate 360
- Clear your browser's cache
- Ensure your organization has access to all of the endpoints listed here.
I see that you've also opened a support case. Great call! If you're still having difficulty logging in, we'd be happy to see a screen recording of what you're experiencing as you attempt to log into your account. We can continue the conversation over in your case.
Looking forward to hearing from you!