Forum Discussion
Login issue: {"name":"AxiosError"}
Hi Everyone, I am getting this error {"name":"AxiosError"} since this morning when I try to log in. The desktop app logged me out and just did the usual "please sign in" thing (it happens), but...
Thank you LaurenDuvall for your reply!
It worked flawlessly for me until Friday (nothing changed). And the others in my team can also use it.
Even after the desktop add reinstall it has the same Axios Error problem.
Could you please provide a solution? The time is really ticking.
And I am curious about:
Why is this Axios and the second problem occurs? What is really happening technically? Which program/server/user side is "faulty"? Etc.
Thanks in advance.
Hello TiborMrt-2f9147 ! Can you tell us what the default browser is on the machine where you are launching the Articulate 360 desktop app, and what its current version is? Also, what is the version of the Articulate 360 app according to Windows Add/Remove Programs?
Thank you.
Dear VanessaFage !
Thank you for the message. I use the Chrome browser and here are my desktop app and Chrome versions from apps menu.
In the meantime I received a working solution/workaround for my ticket from you. But yes, the best is if this is not happening at all.Thanks!
Hi TiborMrt-2f9147!
Thanks for following up and sharing the details on your setup!
Glad to hear my teammate Robby helped you through your case. If you run into these setbacks again, please let us know!
