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TiborMrt-2f9147's avatar
TiborMrt-2f9147
Community Member
2 months ago

Login issue: {"name":"AxiosError"}

Hi Everyone, I am getting this error {"name":"AxiosError"} since this morning when I try to log in. The desktop app logged me out and just did the usual "please sign in" thing (it happens), but...
Articulate 360
VanessaFage's avatar
VanessaFage
Staff

Hello TiborMrt-2f9147 ! Can you tell us what the default browser is on the machine where you are launching the Articulate 360 desktop app, and what its current version is?  Also, what is the version of the Articulate 360 app according to Windows Add/Remove Programs?

Thank you. 

TiborMrt-2f9147's avatar
TiborMrt-2f9147
Community Member
2 months ago

Dear VanessaFage !

Thank you for the message. I use the Chrome browser and here are my desktop app and Chrome versions from apps menu.
In the meantime I received a working solution/workaround for my ticket from you. But yes, the best is if this is not happening at all.

Thanks!

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi TiborMrt-2f9147!

    Thanks for following up and sharing the details on your setup!

    Glad to hear my teammate Robby helped you through your case. If you run into these setbacks again, please let us know!