Forum Discussion
Tibor_Marte
12 months agoCommunity Member
Login issue: {"name":"AxiosError"}
Hi Everyone, I am getting this error {"name":"AxiosError"} since this morning when I try to log in. The desktop app logged me out and just did the usual "please sign in" thing (it happens), but...
LucianaPiazza
12 months agoStaff
Hello Tibor_Marte
Sorry to hear that you're having trouble accessing Articulate 360. We're not experiencing any service outages right now so there's a chance that the issue is isolated to your network or organization.
Please try the following troubleshooting steps to see if they help:
- Use a different browser to access Articulate 360
- Clear your browser's cache
- Ensure your organization has access to all of the endpoints listed here.
I see that you've also opened a support case. Great call! If you're still having difficulty logging in, we'd be happy to see a screen recording of what you're experiencing as you attempt to log into your account. We can continue the conversation over in your case.
Looking forward to hearing from you!
KimMcCowan
10 months agoCommunity Member
This is recurring issue for me as well with my personal/home account. Very frustrating.
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