Forum Discussion

amandaVERONELLI's avatar
amandaVERONELLI
Community Member
2 hours ago

Loss everything after your update!! URGENT!

After the update you rolled out last night, practically all of our folders containing our courses have disappeared.

This is a critical issue for us. Our company operations are currently at a standstill because we cannot access the courses and content we need.

Even more concerning, we have contacted your customer support and so far nobody has responded.

We urgently need someone from your team to investigate this issue and restore access to our folders and courses as soon as possible.

This is severely impacting our business and needs immediate attention.

2 Replies

  • DriesDokter's avatar
    DriesDokter
    Community Member

    I came here to comment on the folders too. But I think the folders are not missing they moved to a different location:
    If you select Library (in the left panel) and then click:

    Private & Team Folders

    The folders are shown. I hope that helps.
    I however think this is not an improvement at all: there is now oceans of space at the left of the screen, but not enough space to show the folder names. 

     

    • HVfb0f498d-053b's avatar
      HVfb0f498d-053b
      Community Member

      The title column in list view is so narrow, even on a widescreen monitor displayed at full screen. The title is the key course identifier, can you make it wider and the other columns narrower and use the entire width (extra empty space on the right).

      Also can you make them clickable so they sort the data.

       

       

      With side folders switched on, this is the title column width, ridiculous.