Lost Comments in Review

Hi all,

Thanks for your patience while our team looked into this issue. They were able to look specifically into Agnieszka's courses through her Support case and determined that there was a connection error from the user to our server at the time of posting. That's why the comments disappeared entirely. 

A browser refresh should fix the connection because it forces it to reconnect and re-initialize, and our team is looking into how we can better message this to reviewers in case it happens again.

In Agnieszka's case where we had some general timeframes to look for comments (thanks for sharing those with Michael!), the team was able to pull the comments and add them back in. They will be missing the screenshot, as that was not captured as a part of our error logging.