Forum Discussion

agnieszkagorgon's avatar
agnieszkagorgon
Community Member
8 years ago

Lost Comments in Review

A client of mine recently held 2 review meetings, one on Aug. 16, the other on Aug. 20. Two modules were reviewed at each meeting. Comments for each module were posted on Articulate Review, howeve...
Review 360
RenGomez's avatar
RenGomez
Staff
5 years ago

Hi Stevi,

I'm sorry you're running into this, but great call to start a case! I see my teammate, Shiela, has reached out to help you test the issue and figure out why this happened.

Let her know what you're experiencing on your end!

  • SusanMenzies-05's avatar
    SusanMenzies-05
    Community Member
    5 years ago

    Hi Ren I'm having trouble with comments vanishing (see below). Would like to know what to do.Thanks.

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      5 years ago

      Hi Susan!

      So sorry you do not see comments in Review 360! Have you tried viewing the course in another browser to see if the comments are still missing?

      I'd like to have our Support Engineers work with you directly to understand where the culprit is. You can connect with our Support Engineers in a support case. They'll respond as soon as possible!