Forum Discussion

martinfenton's avatar
martinfenton
Community Member
8 years ago

Lost recent projects in storyline 360

I haven't used my storyline 360 for a couple of weeks. Today I opened the storyline app on my PC and on the home page all my recent projects had disappeared. I am unable to access these now so won...
storyline 360
WendyRoss-90477's avatar
WendyRoss-90477
Community Member
5 years ago

Thank for your quick response. I was unable to recover temp and am now
attempting to restore my system from the day from which I published the
course.

Is there anything else I can do?
Am I for sure unable to download my work from the publushed course?

Thanks again for your time.
-Wendy Rosd

LaurenDuvall's avatar
LaurenDuvall
Staff
5 years ago

Hi Wendy!

I'd love for our Support Engineers to step in to walk you through additional troubleshooting steps! I've opened your case on your behalf so that we can see where your files are if they aren't saved in your temp folder. You'll hear from our team shortly!

  • WendyRoss-90477's avatar
    WendyRoss-90477
    Community Member
    5 years ago

    thanks!
    -Wendy