Forum Discussion

ITHelpdeskPierc's avatar
ITHelpdeskPierc
Community Member
4 years ago

Managing Group seats

I removed a user seat to reassign to another new user.  Before I knew I was supposed to insert the user email address, I had clicked to remove the other user and they site inserted our ADMIN as a seat. 

I cannot add the person I want to because it will not allow me to change the seat from the ADMIN.  How can I correct this?

 

Engage 360
Studio 360

1 Reply

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hello IT Helpdesk Pierce Transit, and welcome to E-Learning Heroes. 😊

    I was able to look at your subscription, and since this user is no longer in a seat and I can see a pending invite, I assume you're good to go.

    Please let me know if you have any further questions.