Forum Discussion
MelRuth
10 years agoCommunity Member
Manually delete old .tmp files from hidden folder to free up disk space!
Just a house-keeping tip that I thought other people might find helpful:
I finally found the hidden folder that houses the auto-recover files created when Storyline 2 crashes and I was astounded t...
AshleyT-Pollard
7 years agoStaff
Hi Jim,
In the instances that we saw, it was triggering an error message as noted here. Since you're still running into the issue, can you share a bit more about where you're saving your standard .story files, if you changed anything about the install location, or other info about how you work?
Also, if you'd like to connect with our Support team, they can take a look at more specifics around your system settings too!