Forum Discussion
MelRuth
10 years agoCommunity Member
Manually delete old .tmp files from hidden folder to free up disk space!
Just a house-keeping tip that I thought other people might find helpful:
I finally found the hidden folder that houses the auto-recover files created when Storyline 2 crashes and I was astounded t...
KatieRiggio
7 years agoStaff
Hi there, David. So sorry the .tmp files are not getting deleted.
I opened a support case on your behalf, so our Support Engineers can do a deep-dive on your setup. They're rockstars at identifying the cause of such issues, and I'll follow along so I can share any valuable updates information here. Thanks again for reaching out, and keep your eyes out for an email from support@articulate.com!