Forum Discussion
Markers - State Change Not Viewing Properly
Hello all,
I'm having an issue with the state change of markers not properly showing in preview and live online.
I've attached a couple of screenshots to demonstrate. When I'm in edit mode, the state shows correctly - a marker should change to a yellow check mark once clicked. However, when I preview and view the live product online, the check mark is white and looks chopped off in the marker circle.
I couldn't find another post with a similar issue reported, but if there's one out there already, please let me know. This issue looks like a bug to me.
Thanks!
Hi Fawn,
Thanks for sharing those images - could we take a look at the .story file so that we could set how you set this up?
- FawnLeibowitzCommunity Member
Hi, Ashley.
Here's the slide with the markers.
When a marker is clicked, the state changes to "visited" and uses a standard marker with check mark with a custom color applied.
Thanks for your help!
Hi Fawn! Thanks for sharing your details.
This is actually an issue that has been reported to our QA Team.
Here is the workaround:
- Select the Marker you want to edit and click on "Edit states".
- Select the hover/visited state and change the icon color to your desired color.
- Right click on the marker on the slide and choose save as picture and save the file on your desktop.
- Insert the image over your marker (still editing the hover/visited state).
- Click on Done Editing states.
I will add this thread for awareness and so that I can update when applicable.
- MartelleWilkinsCommunity Member
Hi Leslie! has this issue been resolved? I'm having trouble with the color of the icon (I didn't change the icon) in the visited state. And this seems like a lot of work for the 20+ markers I need to edit (client changed their mind and wanted a visited state).
- FawnLeibowitzCommunity Member
OK, thanks, Leslie and Ashley!
Hi MW! This issue is still in the hands of our QA team and I do not have an update to provide. The thread is linked to the issue so that we can update when applicable.
- MartelleWilkinsCommunity Member
Thanks for getting back to me so quickly! I believe I was able to find a different workaround (still some work) but doable. I created a custom state called viewed changed the icon color and set a trigger to change the state to viewed when the user selects. Looks to be working in preview mode.
Glad to hear it MW! I appreciate you popping in to share your solution with the community.
- GrahamCohenCommunity Member
Hi there. Has this issue been fixed? I'm currently working on a file with 13 markers with visited states. The background color of the marker changes color just fine but the icon color doesn't change even though my visited state has a totally different color for the icon.
Thanks
Graham
Hi Graham,
I'm sorry you're still running into an issue here. This discussion is a bit older, so I'd want to start from scratch by knowing a bit more about your set up. What version of Articulate Storyline are you using?
Can you share a copy of that course or even just one slide here for us to look at?
- yaelgaCommunity Member
Hi! was there any update on this bug?
Hello Yael,
Sorry to hear you may be running into a similar issue.
This issue was originally reported for Storyline 2 and we do not have a similar bug tied to Storyline 360, so I'd certainly like to understand what you are seeing and a sample .story file as well.
If you cannot attach it here in the forums, you are welcome to share privately here.