Forum Discussion
matching quiz question submit button not working
I have had several users not be able to submit their answers for a matching quiz question in Rise, and then not be able to complete the quiz. How do I resolve this?
Hi Elisabeth,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
When you submit your case, the more information you can give our support team, the easier it will be for them to find a solution. For example: Are your users accessing the course via your LMS? What environment are your users having troubles in (specific browsers, for example)? Were you able to reproduce the issue on your end? It's also helpful if you can provide them a link to the course so they can see if they can reproduce the issue.
In the meantime, if there's anything else I can do to help, please let me know!