Forum Discussion
Menu link not displaying
Hoping someone can assist with this issue. I've built a custom template that my developer team will be using to build new content and have setup the Main Menu to display along the top of the screen in the top right hand corner . It displays as expected when I view the UI in the player setting window but when I run a preview of the course, there's no course menu displayed. I've tried moving the link to both left and right hand sides but not luck. See images below.
I'm on a windows 11 PC which I know Storyline has some issues running in. I'm not sure if this is related to that or something totally new.
As always, thanks so much for any posts of assistance.
Graham.
Hi Graham,
Thanks for reaching out!
This looks like an awesome template, and I'm sorry to hear that you're running into this issue. I'd like to ask a few clarifying questions to help me better understand what's happening.
- Are you saving and publishing Storyline projects on a local hard drive?
- Have you tried these steps to help fix erratic or unexpected behavior?
I'd be happy to take a closer look at your file if you'd like to upload it here or share it with our team privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Following up on this post. It appears my file is corrupted. I duplicated my template to a brand new file and copied over the UI design elements and reset my player controls to how I want it to work and now the menu link shows as expected.
Hi Graham,
Thanks so much for updating this thread with your solution!
I'm glad to hear your course is working as expected now. File corruption can be incredibly frustrating! This article has some helpful tips to reduce the risk of losing your project files:
I hope this helps!
