Message d'erreurs SCORM

Hi Ambre, and thanks for reaching out!

What version of Storyline are you using? Previously, projects published with Storyline 360 Version 3.69.28997.0, or later automatically included a lost connectivity alert. This notified learners when they lost their internet connection or when an LMS statement failed to record.

In Update 76, we made a change that allows users to enable or disable the lost connectivity alert! You can find the steps here:

1. Go to the Home tab on the Storyline ribbon and click Player.
2. When the Player Properties window appears, click Other on the ribbon.
3. In the Connectivity Alert section of the window, untick the Prevent learners from progressing when offline checkbox and click OK.
4. Save the project file to keep it enabled every time you open the project.

I hope this helps! If the issue persists, I'd be happy to test your file. You can attach it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete.