Forum Discussion

SusanneJustan's avatar
SusanneJustan
Community Member
4 years ago

Microsoft Edge "Auto Dark Mode for Web Contents" causing issues to courseware.

Hello, Re: Articulate 360 We are experiencing few issues where users are reporting that on-screen text is "faded out" to the point where they cannot view the content. We are finding that when th...
storyline 360
BillKemsley-c40's avatar
BillKemsley-c40
Community Member
3 years ago

We ran into the a similar issue of multiple users not being able to read text within the matching block in Articulate Rise. It appears that the users are utilizing some sort of Dark Mode (see the screenshot). Note that they can see that there is text if they try to highlight it.

Maria, have you encountered other reports of problems with knowledge checks not displaying correctly when Dark Mode is utilized?

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Bill,

    Sorry to hear that you ran into this snag. 

    We're not seeing this issue being frequently reported by our other users so there's a chance that the behavior might be isolated. I recommend opening a case with our support team here so we can test your Rise 360 course to better understand what's happening. We'll delete it when we're done troubleshooting!