Forum Discussion

SusanneJustan's avatar
SusanneJustan
Community Member
4 years ago

Microsoft Edge "Auto Dark Mode for Web Contents" causing issues to courseware.

Hello, Re: Articulate 360 We are experiencing few issues where users are reporting that on-screen text is "faded out" to the point where they cannot view the content. We are finding that when th...
storyline 360
MarthaMoore-66e's avatar
MarthaMoore-66e
Community Member
2 years ago

I am having the issues with learning using dark mode not seeing their text entry. I can't tell from this conversation what the recommended solution is. Is there a setting I should change in Storyline that will make it so the text doesn't change to white for them? I don't have a majority of learning using dark mode so I don't want to make a change that makes learners NOT using dark mode to have issues. 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Martha!

    It sounds like your text entry font disappears when learners view a course via dark-mode browsers. Sorry to hear that, but I'd be happy to assist!

    Testing the behavior on my end (64-bit Storyline 360 version 3.83.31444.0 via Windows Parallels on a Mac M1) I did not notice any change in the text entry font when viewing a course with (dark-mode) Microsoft Edge.

    You wouldn't have to modify any settings within Storyline to address this behavior. However, I wanted to share an extra step your learners can take to correct this issue. If they are using Microsoft Edge, they can enable the 'Auto Dark Mode For Web Content' setting to switch the background of the text entry field from white to black.

    Please let me know if this worked for you or if you have any more questions!