Forum Discussion

RypkeProcee's avatar
RypkeProcee
Community Member
9 months ago

Migration to EU server

I want my data on an EU server but that seems impossible. I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a cu...
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LisaK-b221f671-'s avatar
LisaK-b221f671-
Community Member
20 days ago

If you switch to an EU license, you won't be able to migrate your 200+ courses. You would have to build them again. 

JuditRdm's avatar
JuditRdm
Community Member
20 days ago

Are you sure? I find it unaceptable, and I am sure Articulate will figure something out. 

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    17 days ago

    Hello JuditRdm! I wanted to jump in to offer more details about content when it comes to data centers. At this time, there isn't a way to migrate or transfer courses between data centers. The US and EU data centers are separate, isolated environments by design. That separation helps support regional data residency and privacy requirements, including GDPR, by keeping customer content and user data within the selected geographic region. Because of this architecture, there isn’t currently a built-in way to move content or account data between regions.

    • JuditRdm's avatar
      JuditRdm
      Community Member
      13 days ago

      Hello Lauren, 

      Is there any real hope? Is this feature in the TO-DO list of Articulate? I would like an honest answer, because rebuilding all the courses is too expensive. Maybe an export-import feature of some kind, even if we have to pay for the migration option?

      Thanks in advance.