Forum Discussion
AI Assistant - server/security
Hi all,
Context: My organisation builds a lot of training around using and servicing the products and we use both Rise and Storyline in conjunction with Review. AI Assistant may prove useful and we're looking into it quite keenly for use. However, whilst we've been comfortably using the 360 suite, including the online components of Rise and Review, with the roll out of AI Assistant, we'd like to know more information on the security side of things. I've tried searching myself, but have not found anything.
Questions:
- Has Articulate themselves posted any info about the security surrounding their AI Assistant?
- How has, and importantly, is the AI being trained/updated? - do they parse any and all material through it to use for training the AI?
- Does it utilise Articulate's own servers (or whetever servers/provider they have been using for other non-AI purposes such as Rise and Reach course hosting) or are they outsourcing AI provision?
- Does the provider of the AI Assistant follow ISO security standards? (e.g. 27001)
- Any other useful information?
Kind regards,
Sam
