Forum Discussion
Servers on holiday?
I can't log in to Articulate 360 and can't generate text to speech in Storyline!
Any one else having the same issue?
It happened the same to me this morning. What a Christmas gift lol. But I managed to fix it. Posting my message from other thread about this issue:
"For my case, I solved it by uninstalling everything (Launcher and Storyline), using the .bat file for cleaning the registry, and reinstalling everything again. Instructions. This solution was suggested on other case, on which I was reporting that I had lost all apps from the Launcher. Purging and reinstalling solved that issue and the connectivity issue with Text-to-Speech. Just in case it helps to someone else."
Thank you AlejandroGon656
That did the trick, back up and running now
Happy to hear that, ErjenAdriaen200!
Please don't hesitate to reach out if you encounter other issues.
It happened the same to me this morning. What a Christmas gift lol. But I managed to fix it. Posting my message from other thread about this issue:
"For my case, I solved it by uninstalling everything (Launcher and Storyline), using the .bat file for cleaning the registry, and reinstalling everything again. Instructions. This solution was suggested on other case, on which I was reporting that I had lost all apps from the Launcher. Purging and reinstalling solved that issue and the connectivity issue with Text-to-Speech. Just in case it helps to someone else."
Hi ErjenAdriaen200,
I'm glad to see that Alejandro is assisting here. Please let me know if the steps he shared helped resolve your issue.
If this doesn't improve things, please feel free to connect with us in a support case. We'd be happy to help investigate further. We'll reach out soon after we hear from you!
