Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
2 years ago

Missing Block Templates

I have a series of Rise modules that are all created out of the same template. In these modules there are a series of block templates I created that I want to reuse in the different modules. However...
rise 360
Sheri_Matt's avatar
Sheri_Matt
Community Member
12 months ago

I am having the same issue as the original poster.  Previously created templates that appear in one course do not appear in another course.  They will show up when I recreate them, but I hate having to recreate them when I have already done so.  

JoseTansengco's avatar
JoseTansengco
Staff
12 months ago

Hi Sheri, 

Sorry to hear that you ran into this issue. 

I'd like to ask a few questions to help clarify your experience: 

  • Do you experience the behavior regardless of which browser you use?
  • Have you tried clearing your browser's cache to see if this helps?
  • Is this happening to all newly created Block Templates or just the old ones you've created? 

Additionally, would you be willing to make a Peek 360 recording of the behavior so we can try to replicate the issue?

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