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CurtZilbersher's avatar
CurtZilbersher
Community Member
8 years ago

Missing Fonts (according to Storyline) but Fonts Exist in System

When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC.  They are.  I can see them in my fonts list and they are also ...
storyline 360
  • KymberleighBray's avatar
    KymberleighBray
    Community Member
    8 years ago

    Hi Ashley,

    I've opened up my Storyline 360 projects this morning and ALL of them now display the error message to tell my my fonts are missing. If I ignore the message and proceed to the slides they are all completely out of whack. The titles and body text have all changed to a different font and my projects have hundreds of slides, so I'm panicking slightly!!!

    Even if I do the 'find and replace fonts' I would need to go back over entire projects to ensure it's changed it all correctly. This would take hours and hours, and it's not a case of simply making this change as I've manually inserted different weights to some of my fonts etc.

    I'm pulling my hair out, as the error tells me fonts are missing when I know they're not. I've checked again and again and I'm certain I do have the fonts installed.

    I have the latest version of 360 and have no new updates available.

    Can you please help!

    Many thanks,

    Kymberleigh