Forum Discussion
Missing Fonts (according to Storyline) but Fonts Exist in System
When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC. They are. I can see them in my fonts list and they are also ...
Hi Randall,
The issue was fixed in the latest update of Storyline 3 as shown here in the version history. When we experienced the issue before, it was only the pop up/prompt that folks saw and the fonts appeared normally on the screen, while previewing and in publish.
It sounds like you're seeing something a bit different if the text is garbled on preview - could you share a copy of your .story file with us?
The problem seems to stem from the fact that I had both TrueType and OpenType versions of the conflicting fonts (Gotham). I uninstalled them and reinstalled 1 version (OpenType) which seems to have fixed it.
Still, it is annoying that the old version of the software can deal with this issue but the new one cannot.