Forum Discussion

CurtZilbersher's avatar
CurtZilbersher
Community Member
8 years ago

Missing Fonts (according to Storyline) but Fonts Exist in System

When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC.  They are.  I can see them in my fonts list and they are also ...
storyline 360
GeoffHollywood's avatar
GeoffHollywood
Community Member
7 years ago

This just happened to me as well. 10/30/2018.

I updated all of my Articulate apps earlier today so I am assuming I am on the latest and greatest? My process involved importing a PPT slide deck that uses a specific font we had created for marketing purposes. It's important that the right font be used. A replacement is unacceptable. 

I have found that the font works everywhere else AND if I select a block of text I can select the original company font from the list and it then displays correctly. However - by that time the damage is done, as all of my slides use the wrong replacement font everywhere...so I basically need to manually edit everything again. 

Seems like the import ppt feature needs to be examined for font identification issues. ???