Forum Discussion
Missing Fonts (according to Storyline) but Fonts Exist in System
When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC. They are. I can see them in my fonts list and they are also ...
I found a workaround for this issue. When you see there is a missing font, it really helps to replace that font with a Web Font like Open Sans. Our odd fonts often don't display well in HTML 5. Once you open a file and you get the infamous Missing Font error message from Storyline here is a solution. Use the replace font tool in Storyline 360 to replace your font with a Webfont.
Here is an article on the process: https://community.articulate.com/series/74/articles/articulate-storyline-360-user-guide-how-to-replace-fonts
This isn't always an option. Often corporate branding guidelines specify the use of certain fonts. Also Open Sans was one of the fonts reported as missing in the initial comments.
