Forum Discussion
Missing Fonts (according to Storyline) but Fonts Exist in System
When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC. They are. I can see them in my fonts list and they are also ...
THIS is STILL very much an issue even with the update to Articulate that came out on 12/17/19. Font (Arial) is installed on the PC with Windows 10 and the message pops up stating it's missing. Articulate just does not have a clue what's wrong, let's be real about that, one can see it from the same response over and over. There is no real resolution.
Hi Jacqueline!
I see that you're working with John, our Senior Support Engineer! You're in great hands!
I'm going to also share with him that you're seeing issues with the font in your courses so that he can help troubleshoot this issue.
I'll be following your case as I'm eager to find the culprit too!