Forum Discussion
Missing Fonts (according to Storyline) but Fonts Exist in System
When opening my colleague's Storyline file, I get a message box (attached) telling me that the fonts listed are not installed on my PC. They are. I can see them in my fonts list and they are also ...
Hi Lauren,
Not just getting it for Helvetica, I just got the error for three other installed fonts in a Storyline file I haven't open for a while and that haven't been opened by anyone else in between time.
My version is Storyline 360 v3.52.25247.0
Thanks
Hello Tim!
Thank you for the update! I'd like our Support Engineers to work with you directly, so I've opened a case on your behalf. You should've received an email confirming the case, as well as an upload link where you can share the .story file with us!
I'll be following along to see what is causing the snag!
