Forum Discussion

GregLinhares's avatar
GregLinhares
Community Member
6 years ago

Modern Player (Light Theme) Initial Display Issue

Does anyone know of a fix for the way that the Modern Player (Light Theme) is initially displayed when imported in RISE 360 as an interactive content block from Storyline/Review 360?  The Light Th...
rise 360
GregLinhares's avatar
GregLinhares
Community Member

I did that too (several times in fact), yet still always getting the dark static player with the file name displayed before activating the play button. Opened a new case this morning to hopefully find a solution. 

AllisonLaMotte's avatar
AllisonLaMotte
Staff
6 years ago

Hi Greg,

Glad to hear you've reached out to support! I'm sure they'll take great care of you.

In the meantime, if there's anything else I can do to help, please let me know. :)

  • GregLinhares's avatar
    GregLinhares
    Community Member
    6 years ago

    Hi Allison, 

    I'd love to know if there has been any progress on this issue. Never heard back from support on this. 

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