Forum Discussion
Modern player slide ratio
Hi. I like the new Modern player and tried applying it to one of my existing courses which is sized 1280 x 720 (16:9). The Modern player seems to be set to a default ratio which is not the tradition...
Hi Peter! Thank you for sharing screenshots of what you are experiencing.
Here's are a few things to begin troubleshooting:
- Under Player Properties, Player Controls, have you checked the seekbar? (I'm assuming you have already done this since it is showing up on other browsers)
- Are Chrome and Firefox running on the latest updates?
- Here is more information on Storyline 360 system requirements.
If that does solve your issue, would you be able to share your .story file with us publicly here or privately in a case? We will delete it from our systems when troubleshooting is complete.