Forum Discussion
Modifying the printed result report in Storyline 360
I was wondering if there is an easy way to modify the quiz printed result report in Storyline 360?
43 Replies
Hello Jeannette - I know you mentioned you have the latest update, but did you re-publish your content utilizing the latest update as well? If so, you may want to reach out to our support team here so that we can take a look.
- JeannetteWestbrCommunity Member
my final was uploaded to our LMS last week and the print results did not show in either Chrome or Internet Explorer. I'm running the updated desktop app and Storyline 360 is the current version.
Hi all,
Great news! Articulate 360 Update 4 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where HTML5 output wouldn't display a custom report.html file for printed quiz results.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
- JeannetteWestbrCommunity Member
Thank you
Ahh, that explains it. We are aware of an issue where the print results trigger generates a blank report when the content is viewed on Internet Explorer 11. This issue is in the hands of our Quality Assurance team, and I'll be sure to add your experience to the report. Unfortunately I don't have a timeframe for a solution, but I'll be sure to share updates here in this thread once more information is available. You'll receive a notification because you're now subscribed to this post. :)
Hello Jeanette!
Are you testing the published output locally? That could be why it's not working as expected, as testing it locally can cause security and browser restrictions to not display the items like that. You'll want to look at uploading it to the intended environment to properly test. If you published for LMS, try testing in SCORM Cloud.
- JeannetteWestbrCommunity Member
I published and uploaded to the content server for the LMS. Took the test from the LMS and when I clicked the print results button I receive a blank report.
- JeannetteWestbrCommunity Member
I have been trying to print results on my quiz in Storyline 360 with no results. I'm getting a blank page. I'm not sure if it is because I'm trying to publish in Scorm 2004 ed 4. I've never had a problem with printing the results prior to this one.
Hey Jeannette. Alyssa is on target about testing in intended environments. One thing I wanted to add is that we have found that Print Results is generating a blank report (except for the header and footer) in the HTML5 output of Internet Explorer 11. Can you confirm if your environment matches, and we'll update our report to include you as well?
Thanks for reaching out.
- JeannetteWestbrCommunity Member
Yes, I am getting a header and footer in HTML5 output in Internet Explorer 11
- JohnPieterse2Community Member
I know Ashley and thanks!
PS. If rise would have a certification option I would definitely opt for it. (sorry, can't help it)
It's something our team is talking about...so you're not entirely off base. ;-)
We're happy to still have you here and continue to appreciate you sharing your candid feedback and ideas. We'll keep passing them along to our Product team and as Crystal and Alyssa mentioned above it's always good to share those here in the forums and as an official feature request to our Product team.
- JohnPieterse2Community Member
Hi Crystal, Alyssa,
Coming back on the lack of being able to modify the report file in SL360/html5 I came up with this thread of Tracy Carroll. And although it is based on Javascript it works perfect with html5 and is easy to customize. I already thanked Tracy, being a real lifesaver. Perhaps others can benefit of my experience and knowing that members are doing these efforts to make printing certificates possible, I would seriously consider to add this as an option for SL360
http://tracycarroll.net/free-print-certificate-template/
In any case, I can stick to Articulate (which may not be appreciated by everyone :-))