Forum Discussion
Module not completing
I have a module in Rise that was created a few years ago and worked fine. A couple weeks ago, I reviewed it and made a couple very minor changes to it. Now, after going through the whole course (and...
We are having the same issue with recently published Rise courses. Users have viewed all pages, but their status isn't marked complete. I can log in as the user, scroll up, then view the last lesson again and their status finally switches to complete. I have to assume this is an error in Rise, because none of our other courses in the same format have this issue, only the most recently published Rise courses.
Yeah, I don't think it's consistent for us either. It first showed up from user feedback, and I logged in as them and scrolled through the whole module again and it switched to complete about halfway through. I was going to chalk it up as a one-time fluke, but then I went back to the module in Rise and previewed it and the same thing happened, only no matter how many times I scrolled through the content and clicked the interactions it never got past 94% complete. I tried again just now and it didn't happen, so I don't know what's going on. All I know is I'm confident our LMS isn't causing the problem because I was able to replicate the problem in Rise preview mode.
