Forum Discussion
BrianDaigle
5 months agoCommunity Member
Module not completing
I have a module in Rise that was created a few years ago and worked fine. A couple weeks ago, I reviewed it and made a couple very minor changes to it. Now, after going through the whole course (and...
ChrisMay-847744
5 months agoCommunity Member
I had opened a ticket with Articulate and part of their response highlights an issue - and explain why some people could complete the course and others could not:
"A recent fix was released related to course completion in Rise 360. It addressed an issue where the course wouldn't complete properly after a quiz was retried. Does your course include a quiz that learners are required to pass? If so, this fix may have resolved the issue your learners encountered."
- BrianDaigle5 months agoCommunity Member
@Chris May, thanks for the follow-up. Always more satisfying to hear when a problem has been identified and resolved rather than just forever hoping it doesn't happen again.