Forum Discussion
Mouse hover trigger for hyperlink not working in SL3
We've converted one of our projetcs from SL2 to Sl3 and during testing in preview mode and in our LMS, the original trigger for a hyperlink in a feedback layer is no longer working (Show Layer "Correct hover" when mouse hovers over; restore on mouse leave)
The workaround we have for now is just to make the link clickable so it displays the additional information from the "Correct hover" layer.
Is this a bug or is there a setting that I need to check that didn't transfer right when we converted the SL2 file to SL3?
https://www.dropbox.com/s/865ifvr9z02zedy/Hyperlink%20mouse%20hover.webm?dl=0
36 Replies
Thanks, Dayn. I'm really glad you brought this up because I haven't seen any mention of this in the forums yet. I tested it in a new file, and I also saw that a hyperlink in the same text box as a variable reference doesn't work correctly. I also saw that the line spacing was lost. It appears that this happens in the HTML5 output only, since the Flash output works normally. You can have a look at my testing here.
I'll get this reported to my team so we can begin looking for next steps. Thanks again for bringing this to our attention!
Glad you could replicate the problem Alyssa.
Hello Dayn!
I'm happy to share that we released Storyline 3 (Build 3.12.24693.0), which includes a fix for the bug where HTML5: Hyperlinks do not work in the same text box as a variable reference.
To take advantage of the new features and bug fixes, make sure to update Storyline 3!
If you run into any snags, don't hesitate to reach out to us in this discussion or a support case.
I am experiencing this same problem - hover trigger for text hyperlink not working - in SL360. I'd prefer the hover trigger over the click trigger, so I'm hoping to get an update as to when this fixed.
Hi Matt,
Is your hyperlink in the same text box as a variable reference? I want to double-check that you're seeing the same problem we've reported to our team, and not something different.
Thanks!
Hi Alyssa,
It's not. It was just regular old text in a text box . Actually, I had submitted a support ticket about this at the same time I posted in this thread today. Your support staff got back to me and confirmed that it looks like a bug with the HTML5 output. He suggested using Flash as the publish output, or using a hotspot over the text instead. i'm avoiding Flash publishing on this project, so I ended up going with the hotspot as a workaround. That's good for my purposes.
He indicated that he would be logging it as a possible bug in your system.
Thanks again for the follow up :)
Thanks Matt for sharing that here and I see your case with Jonathan now. We'll keep you posted here and as a part of the support case once we have more information.
Cool, thanks Ahsley.
I had the same problem today, running the Flash version in Chrom and IE. Thanks for posting the hot spot work around!
Sorry you've run into this too, Pam! We'll let you know here once the fix for this issue is available, and in the meantime I'm glad you've got that workaround to tide you over.
Hello everyone,
Great news! We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.
The item you'll be interested in is:
We fixed several issues with triggers in HTML5 output, including on-click triggers that would automatically execute when using keyboard navigation to tab between objects, key-press triggers that wouldn't jump to the next slide when they were assigned to data-entry fields, and inconsistent hover triggers.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
I upgraded a course from SL1 to SL3 and there is a slide with layers with hyperlinks which originally were designed to be hover overs. For some reason in SL3 I can't change the order of operations, the option is grayed out. I switched the hover over to clicks and added a trigger to hide the layer when the user clicks outside the text box.
Hi Wendy,
Sorry you got stuck after upgrading your file to Storyline 3, and I'm glad to hear you found a workaround!
If you'd like us to take a look at the Storyline 3 file to see if there's something buggy happening there, you can attach it to a new thread comment. Thanks!
