Forum Discussion

MichaelBurns-04's avatar
MichaelBurns-04
Community Member
11 years ago
Solved

Mouse in Storyline - can't edit "Enter From" direction

Has anyone else encountered this? I'm adding a mouse on a single slide, and can't edit the "Enter From" direction. I've tried deleting and re-adding the mouse, and am able to edit this on other slid...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    3 years ago

    Hello Everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!

    This update fixes the bug - Unable to change "Enter From" setting in newly inserted screen recording slides.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!

    Please let me know if you need any additional help!

JonathanRosing's avatar
JonathanRosing
Community Member
3 years ago

Thanks Steven for the update!

This is a feature that my team is really looking forward to. I just tested (after updating Storyline) from my end and it seems like I am still unable to change the "enter from" mouse settings. I tried adding a blank slide with a new mouse to the middle of a project, and it was greyed out. I also tried editing an existing slide's mouse, and I get the same thing.

StevenBenassi's avatar
StevenBenassi
Staff
3 years ago

Hi Jonathan!

So sorry to hear you are still experiencing this setback even after updating Storyline to version 3.74!

Not to worry! One of our support engineers would be happy to look into this further if you could upload your .story file here. Also, if you are able to record a Peek 360 and include that with your .story file it would help expedite the troubleshooting process!

Thank you for the feedback!