Forum Discussion
Mouse/Cursor out of Sync
Hi Brian,
I didn't see a copy of Paula's file, but I'd be happy to take a look at yours. You can share it here, or upload to our Support Engineers here.
Are you looking for Replay to adjust to the size prior to screen recording, or once the video has actually been recorded? I wanted to make sure I was clear on your request before sharing with our team, but you're also welcome to send it directly as a Feature request here.
The trouble I'm having is getting the cursor to match what I'm actually doing. I found a fix...setting my monitors resolution to a size that does not match the recommended settings. I've tried on two different laptops with an identical issue and found many forums with people agreeing.
Thanks Brian, for following up with what worked for you. If you'd like to let us know what the settings were that worked for you, that'd be helpful for us to examine.
Also, looks like your contact information came through with your email signature. If you reply via email, your signature is included. You can edit it out of your post here, if you'd like!
