Forum Discussion
SibaPrasadPadhi
6 years agoCommunity Member
MP4 output always show a blank white frame ...
Hi Whenever, i published the storyline output as MP4 video the first frame always having a blank white frame, but its not showing the slide image for the first slide?
Is this bug in MP4 publishing...
LaurenDuvall
6 years agoStaff
Hi Doug!
I'm happy to investigate! Which version of Storyline are you using?
Unfortunately, we didn't hear back from SibaPrasad but it would be helpful to see a file where this is occurring. Would you mind sharing your file with us either in this discussion or using this private link?
We'll report back with our findings!
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