Forum Discussion
SibaPrasadPadhi
6 years agoCommunity Member
MP4 output always show a blank white frame ...
Hi Whenever, i published the storyline output as MP4 video the first frame always having a blank white frame, but its not showing the slide image for the first slide?
Is this bug in MP4 publishing...
DougDoyle
6 years agoCommunity Member
Hi Lauren,
I submitted a ticket and was directed by your support team to use Replay in order to establish a preview image for my videos. Replay is a good solution.
Thanks for following up on this.
Doug
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