Forum Discussion
mp4 Video file is choppy in Storyline360
Hello,
I tried inserting a mp4 video file in Storyline360, but it is very choppy on playback within Storyline. When I launch the mp4 file from a video player, it looks great, but as soon as it is ...
Yikes! Sorry you're hitting this snag, Chelsea.
We definitely don't want you troubleshooting this oddity alone, so I'm glad you reached out! I see my teammate, Jonathan, is testing your file as we speak. He'll be in touch with his findings shortly.
I'll follow the case as it progresses, and will share any valuable insight here once we get to the root. Talk soon!