Forum Discussion
ChelseaGibeau
7 years agoCommunity Member
mp4 Video file is choppy in Storyline360
Hello,
I tried inserting a mp4 video file in Storyline360, but it is very choppy on playback within Storyline. When I launch the mp4 file from a video player, it looks great, but as soon as it is ...
SimonDoyle
7 years agoCommunity Member
I have a similar problem, It looks clear and crisp in the laptop media player but as soon as it is inserted into Storyline, it goes that blurred it is nearly unwatchable.
- Crystal-Horn7 years agoStaff
Hi there, Simon. Have a look at these steps for getting high-quality video and images in Storyline 360.
- Do you know if your video resolution is nearly the same as your Storyline slide size?
- Are you seeing this blurriness in Preview or only in your published output?
To update Chelsea's issue, which was about choppy video playback, we were able to set the video to play when triggered, and it appeared to play smoothly once we published it.
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