Forum Discussion
ChelseaGibeau
7 years agoCommunity Member
mp4 Video file is choppy in Storyline360
Hello,
I tried inserting a mp4 video file in Storyline360, but it is very choppy on playback within Storyline. When I launch the mp4 file from a video player, it looks great, but as soon as it is ...
ChelseaGibeau
7 years agoCommunity Member
Thanks, Katie. Jonathan was able to respond to my submitted case regarding this.
As for others struggling, two points to consider:
1. My coworker had this same issue when truly working off a local drive - in Storyline the video was choppy. In her case, while the file was not working well within Storyline, when she played it in Review, it looked fine. Publishing it had no issues either. I would suggest try watching it in Review first before determining if there is truly a problem with the embedded file.
2. As for my issue with videos in Storyline, they were syncing with OneDrive without me realizing it. Therefore, it was still playing off a network drive, rather than locally, which caused my issue.
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