Forum Discussion
ErinMcCarthy
2 months agoCommunity Member
MP4 video not playing in published file on online platform
We have a course that has a 7-second video, but when we attempt to publish it to the online platform (Pelesys), it will not work For understanding: Course plays through Video is on the next slide...
- 2 months ago
You may want to consider making this change in your publish quality settings - Switch from Adaptive to Static
KristaJestican
2 months agoCommunity Member
I'm having the same issue. Course plays perfect in review 360. Once uploaded to Pelesys to be published, slides play fine in preview until the slide with the video. Won't play the slide with the video, just keep getting the 3 white dots. Not sure how to proceed.