Forum Discussion
MP4 video stalls and stops playing in Multimedia Video block for Rise 360
Hi, I have a course I've been developing in Rise 360 and I have had problems running an mp4 video file successfully. The video was created in Snagit Version 2020.2.5 (96064). The video will run for a few seconds and then just stops. I have attempted to restart with no success. I've attached the mp4 file in question along with a screencast of the issue.
By the way, I also am having the same issue with the default mp4, "coastline.mp4", so I don't believe this is the file, but I included it anyway.
I am using Chrome Version 100.0.4896.127 (Official Build) (x86_64) on a MacBook Pro with Monterey 12.3.1.
Cheers,
Paul Courtney
2 Replies
NVM. I had cleared the cache in Chrome with no success, but I finally restarted my computer and that did the trick.
Thanks for letting us know how you solved it, Paul! I'm happy to hear it was an easy fix. 😁
