Forum Discussion
MP4s not playing in Storyline Course
I have a course with several videos in the slides. The course worked perfectly before the April SL release. Since then there are several (but not all) MP4 videos that will not play in the course onc...
Hey Dawn,
Not sure if Traci is still subscribed here, but it looks like she worked with our support team and found that uninstalling Quicktime was the solution that worked.
So, seems very specific to her environment.
- What version of Storyline are you using?
- How are you publishing and sharing your file?
- Could you share your .story file for us to take a look?
If you cannot share your file here in the forums, you are welcome to share privately with our team here.