Forum Discussion
My Articulate Storyline 360 is not installing
Hello everyone
Good Evening,
My Storyline 360 is not installing having error code..
please check the file attached..
please guys help
- Jürgen_Schoene_Community Member
Code 80070643 is a generic windows installer code for when something went wrong.
-> not very helpful
is the installer error new, has it worked before ?
do you have enough space on your system drive ?
do you install with the ariculate 360 app ?
- NabenduMajum530Community Member
is the installer error new, has it worked before ?...yes it worked before
do you have enough space on your system drive ?..yes
do you install with the ariculate 360 app ?/.yes - NabenduMajum530Community Member
?
- Jürgen_Schoene_Community Member
in the folder "C:\ProgramData\Articulate\360\Temp\" should be the last downloaded storyline 360 installer
start the installer as adminstrator
if the "Logs" folder besides the "Temp" folder are the installer logs - perhaps there are more infos about your problem
-> InstallerService_STABLE_[n].log
-> Storyline_Stable_Install_[n].logif this not helps open a support case