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NabenduMajum530's avatar
NabenduMajum530
Community Member
2 years ago

My Articulate Storyline 360 is not installing

Hello everyone

Good Evening,
                           My Storyline 360 is not installing having error code..

please check the file attached..

please guys help

  • Code 80070643 is a generic windows installer code for when something went wrong.

    -> not very helpful

    is the installer error new, has it worked before ?

    do you have enough space on your system drive ?

    do you install with the ariculate 360 app ?

     

  • is the installer error new, has it worked before ?...yes it worked before

    do you have enough space on your system drive ?..yes

    do you install with the ariculate 360 app ?/.yes

  • in the folder "C:\ProgramData\Articulate\360\Temp\" should be the last downloaded storyline 360 installer

    start the installer as adminstrator

    if the "Logs" folder besides the "Temp" folder are the installer logs - perhaps there are more infos about your problem

    -> InstallerService_STABLE_[n].log
    -> Storyline_Stable_Install_[n].log

    if this not helps open a support case