Forum Discussion
My slide is stuck on loading screen+
Hello. I'm having a similar issue where a file will not load past the first slide. I attempted to delete the second slide, and I also tried to skip to a slide deeper in the deck but it will not load past the first page. Thinking maybe something was wrong with one of the first two pages, I deleted both and started on the third page and the issue remained - I get the dots when I try to load a second page in all scenarios. Any ideas about why this could be happening would be appreciated.
Hi Jonathan!
Sorry to hear you're having issues getting your Storyline 360 slides to progress and load. I'd be happy to help troubleshoot what could be causing this behavior!
I just had some follow-up questions to help me get a better idea of your setup:
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring in order to avoid erratic behavior.
- Have you tried importing the slides from the troubled file into a new, blank project file?
If you'd be willing to share the affected project file here in the discussion or privately through a support case I'd be happy to take a closer look and report my findings!
